VisChat Privacy Notice and Consent

Last updated: 29 October 2026

This notice explains how the personal data of business representatives and team members who use VisChat, the AI assistant in the Viswoo panel ("VisChat"), is processed and transferred abroad. Viswoo's general privacy notice still applies; this notice only adds the processing specific to VisChat.

1. Data controller

[Company name] ([Address]). Contact: [Email].

2. Personal data processed

• Conversation content: the messages you write to VisChat and the assistant's replies.
• Attached files: images and videos you attach or ask VisChat to edit.
• Panel information needed for the request: information such as the business name and the names of media, playlists, screens, locations and schedules needed to fulfil your request. Email, phone, password and payment details are not sent to AI providers.
• Generated content: images and videos created by VisChat.
• Activity records: changes made, confirmations, usage counters (requests, images, video seconds) and cost records.
• Consent record: the account owner who gave consent, the date and the version of this notice.

3. Purposes

• Understanding your requests, acting in the panel on your behalf and answering your questions,
• Generating images and videos (if the option is on),
• Tracking quotas by plan, billing and cost calculation,
• Preventing misuse, keeping transactions secure and meeting legal obligations.

4. Legal grounds

Your personal data is processed under Article 5/2 of the Law on the grounds of (c) performance of a contract and (f) legitimate interest. Transferring data to AI providers abroad relies on your explicit consent under Article 9.

5. Transfer abroad

To fulfil your request, VisChat sends data to the following providers. Under their commercial API terms this data is not used for model training.

• Anthropic PBC (USA): chat and automation (Claude models).
• OpenAI, L.L.C. (USA): image generation and editing; only if the VisChat Image Generator option is on.
• Google LLC (USA): image animation (video); only if the VisChat Video option is on.

6. Retention

• Conversations are kept for 90 days after the last message and then deleted automatically; you can delete any conversation earlier.
• Generated images and videos stay in your media library until you delete them.
• Usage, cost and consent records are kept as long as billing and legal obligations require.
• When the account is closed, VisChat data is deleted together with the rest of the account's data.

7. Your rights and withdrawing consent

You can exercise your rights under Article 11 of the Law by writing to [Email]. The account owner can withdraw consent at any time under Settings > Your data in the panel; VisChat is then turned off for the whole team and no new data is transferred. Withdrawal does not affect the lawfulness of processing before it.

8. Explicit consent

As the account owner, by turning on VisChat I give explicit consent to the processing of the personal data described above for the stated purposes, including its transfer to the providers abroad.